Trading conditions
Execution:
At DefcoFX Limited, we are committed to upholding the principle of freedom in trading. We believe that every client should have the liberty to trade according to their preferences, employing the strategies they choose, without any restrictions. Our core philosophy centers on providing an open and unrestricted trading environment, reflecting our dedication to being a true broker that supports your individual trading needs and aspirations.
1. Execution Process: Our execution process is designed to align with prevailing market conditions, providing accurate and timely order execution. We offer market execution.
2. Responsibilities Regarding EA Malfunctions: While we strive for a seamless trading experience, Defcofx does not bear responsibility for client EA malfunctions or incorrect trade executions. Clients are advised to monitor their EAs and trading strategies diligently.
2. EA (Expert Advisor): At DefcoFX Limited, we welcome all kinds of Expert Advisors (EAs) and embrace a diverse range of trading strategies. Whether you’re using a custom-built EA or a popular one, we support your trading approach with no restrictions. Our platform is designed to accommodate and facilitate various automated trading strategies, ensuring that you have the flexibility to trade in the way that best suits your needs and preferences. Any trade executed via an EA (Expert Advisor) may experience slippage due to system adjustments. This is necessary to maintain overall liquidity, ensure a stable trading environment for all clients, and manage risk with the exchanges.
3: News Trading: News trading is allowed at DefcoFX Limited, and we maintain consistent leverage levels even during high-impact news events or data releases. Your chosen leverage will remain unchanged, ensuring that your trading strategy can proceed as planned without unexpected adjustments. Please note that there may be slippage during such events due to market volatility
4. Market Execution: Our platform operates on market execution principles, ensuring that all execution and pending orders are filled at the available market price. Slippage may occur in pending order filling if the market price differs.
5. Feeding: In the event of a pricing error due to thin liquidity or server issues, DefcoFX Limited reserves the right to reverse any transactions affected by such inaccuracies, regardless of whether this action is in the client’s favor or against. This policy ensures the integrity and accuracy of our trading environment and helps maintain a fair trading experience for all our clients.
6. Spreads: We offer 100% raw spreads, meaning all spreads are sourced directly from the exchange, and we do not have control over them, as all accounts operate on an ECN model. As a result, during the closing sessions of the NYC and other exchanges, spreads may widen due to reduced liquidity. We advise all clients to be aware of this, as any liquidation caused by spread widening from the exchange is beyond Defcofx’s control. This is a standard practice for all true ECN brokers.
7. Client Support: Our dedicated customer support team is available to assist clients with any inquiries or issues related to trading conditions, execution processes, or platform functionality.
By adhering to these fair trading conditions, Defcofx aims to create a trustworthy and equitable trading environment for all clients.
Reporting:
When facing challenges related to opening or closing trades, including issues with incorrect prices, it is imperative for clients to report these promptly within a 24-hour timeframe. Failing to report within this critical window will lead to the trade no longer being eligible for investigation. The company maintains the right to reverse or reopen trades with incorrect price executions within a 30-day period if it is determined that the client has exploited any erroneous price or value discrepancies. This policy ensures fairness and integrity in our trading environment, safeguarding the interests of all parties involved.
Margin Calls:
Customers should be aware that if their margin level falls below 20%, our platform will automatically liquidate their positions without further consultation. Upon reaching a Margin Call warning level, there is a possibility that the margin level could surpass 100%. In such cases, the Margin Call process will reset, and subsequent reaches of the Margin Call Warning levels will initiate the Margin Call process again. It’s important to note that closure of positions will be executed based on the best execution prices available to Defcofx at that time.
In addition to these measures, customers are responsible for placing their own Stop Loss Orders to minimize potential losses. Furthermore, Defcofx may, at our discretion and to the best of our efforts, contact a customer and request additional collateral to secure their obligations. It’s essential to understand that any call for additional margin should not be viewed as a precedent for future calls or as a waiver of liquidation rights by Defcofx. We aim to maintain a fair and transparent approach to margin and risk management for the benefit of all our clients.